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STORE POLICY

CUSTOMER CARE

CARE 
STEP 1
Store your lashes in the storage box they arrived in to keep them clean, dry and protected from getting harmed. 
STEP 2
If your lashes have buildup on them. To clean off any buildup gently brush your lashes with a clean mascara spooly. You may also carefully remove leftover glue on the band of the lash with tweezers.  You can gently wash your lashes with mineral water or gentle face cleaner. *Note: air-dry lashes.
STEP 3
When properly cared for your LashesbyLondon are reusable around 20-30 times
TIP: To increase the longevity and maintain the original style of your LashesbyLondon even further, do not apply mascara directly on them. Instead, apply mascara to your natural lashes first, allow it to dry, then apply your LashesbyLondon.

PRIVACY & SAFETY

Your privacy and security are of utmost importance to us. All customer information is kept confidential and we DO NOT and WILL NOT sell, lease, or share your personal information with anyone.

 

How We Use Your Information:

Your information is used only to administer this website and personalize your site experience, process and complete any purchases you make on our site, track conversions on checkout pages using Google conversion tracking, provide customer support through e-mail, and notify you of your order status via e-mail. You may receive newsletters regarding promotions, discounts, and/or specials ONLY if you have subscribed to our newsletter. If at any time you wish to unsubscribe to our mailing list, you may do so by logging into your account details and clicking the “Unsubscribe” button.